- Customer Relationship Management (CRM)
- Content Management Systems (CMS)
- Enterprise Resource Planning (ERP)
- Business Intelligence (BI)
Technology is complex
Although technology can be incredibly complex behind the scenes, technology solutions should always strive to become invisible to the user by using a combination of careful platform selection and design, process management and training.
This is increasingly occurring in the consumer market where the perspective of technology manufacturers is changing to one where they strip back the number of controls available, in order to simplify the user experience. The design element here is crucial in order to understand which components of the system are best handled by the computer or the person.
If you already know that your business is asking questions about efficiencies of existing systems then it could be a good time to consider your options.
Technology/change is expensive and disruptive
Costs and some element of disruption will always come into play any time change is involved with everyday business, but the barriers of entry to vital technology platforms has changed over recent years with the advent of cloud or SaaS (Software as a Service), which allows us to deploy new solutions for clients instantly in many cases.
In previous years, the software solution would need to be rolled out to individual machines within the company alongside a whole host of maintenance and support options to keep everything running.
The reduced overheads of providing this central platform via the cloud allows many of these platforms to now be offered at far better value than in the past and allows smaller businesses who couldn't previously afford the technological edge to compete in the market.
Because the new system is so easy to get up and running, this cuts out a lot of the disruption problems and many times it's just a case of mapping and migrating existing processes and data to the new.
Technology-driven, objective-led solutions
We can provide a straightforward approach to helping you via the use of technology platforms, best-practice, and consultation to understand where your business is today.
We use data to analyse your company, your competitors and the market as a whole to develop a strategy that is measurable, achievable and within budget.
Since no one knows your company better than you, where possible, we would like to see these services carried out in-house and we will be on-hand to provide service support wherever necessary.
Get in touch and let us help to accelerate your objectives.